Refund policy

Returns and Exchanges

We will happily accept returns or exchanges on eligible items within 30 days of the purchase date. All sale items and gift cards are final sale and cannot be returned or exchanged.  To be eligible for a return the item must be in its original packaging, unused with the tags on and you must have a proof of purchase.  

To start a return or exchange contact us at creamandsugarkids@gmail.com with the subject "RETURN" or "EXCHANGE"

If your request is within the 30 day window we will send you a return shipping label =

Refunds

Once we receive and review the returned item will will notify you if the refund has been accepted.  If the items accepted you will be refunded the full amount of your purchase (excluding original shipping and handling fees) within 10 business days.

Damages and Issues

Please inspect your items upon receipt.  If there is damage or an incorrect item sent contact us immediately so that we can correct the issue.